Privacy Policy for Stellar Living
Effective Date: February 13, 2025
1. Introduction
Welcome to Stellar Living. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and any other information you provide.
- Usage Information: IP address, browser type, pages visited, and other analytics.
- SMS Communication Data: If you opt in to receive SMS messages, we collect your phone number, message history, and preferences.
- WordPress-Specific Data: Cookies, analytics, and user-generated content data.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Respond to inquiries and customer service requests.
- Send updates, promotions, and marketing communications (if opted in).
- Send SMS messages related to appointment reminders, notifications, and other service-related messages.
- Comply with legal obligations.
- Monitor website performance and user engagement through cookies and analytics.
4. SMS Communications and Compliance
If you opt into SMS communications from Stellar Living, you agree to receive text messages regarding our services.
- Message Frequency: Varies based on the service.
- Message and Data Rates: Standard rates may apply.
- Opt-Out: You can opt out at any time by texting STOP.
- Assistance: Text HELP for support or visit https://stellarliving.com.
- Third-Party Sharing: SMS consent is not shared with third parties for marketing purposes.
5. WordPress-Specific Data Collection
Cookies & Tracking: Our website uses cookies to track visitor interactions, analyze user behavior, and improve the user experience.
Comments & User-Generated Content: If users leave comments, we collect data from the comments form, the user’s IP address, and browser information.
Embedded Content & Third-Party Services: Articles may include embedded content (e.g., videos, social media posts) which may track user data.
Forms & Data Submission: Data submitted via website forms is securely stored and used only for its intended purpose.
6. Sharing of Information
We do not sell your personal information. However, we may share your information with:
- Service providers who assist in our operations.
- Legal authorities if required by law.
- Third-party platforms, such as RingCentral, for SMS messaging services.
7. Data Security
We implement industry-standard security measures, including firewall protection and anti-spam tools, to protect your information from unauthorized access or disclosure.
8. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can modify cookie settings in your browser.
9. Your Rights and Choices
- You may update or request deletion of your information by contacting us.
- You can unsubscribe from email and SMS communications at any time.
- You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
For any questions about this Privacy Policy, please contact us at:
stellarliving.com
801.495.7000
